Good Afternoon to our customers! We have been getting frequent calls asking if we’re open during the stay at home orders in Montgomery County. To provide peace of mind we wanted to remind customers that Yes We Are Open and considered an essential service as skilled tradesman, providing services that are necessary in maintaining the safety, sanitation, and essential operation of residences and other structures.
We are anticipating an upcoming busy season as temperatures rise. AC systems are becoming overloaded and operating on a constant basis while homeowners work from their home offices. The most important thing you can do is schedule HVAC maintenance of your system to ensure proper operation and avoid emergency breakdowns.
If you would like to be proactive and get ahead of the rush we are scheduling club member tune-ups and maintenance tune-ups to help ensure proper operation of your ac system.
Please contact our office at 936-890-4070 to schedule. Our customer representatives at Total Air will be calling club members within the next few weeks. If you would like to call ahead please feel free to do so.
As a reminder please read through the safety precautions we are taking at Total Air to protect you and our employees:
1. At this time none of our team members have been sick, and we are insisting that any team member with any symptoms of any respiratory illness or fever stay home and not return to work until cleared by a physician.
2. We are instructing all team members to disinfect hands before and after each call and we are making that possible by placing antibacterial dispensers in all service vehicles. Before entering your home, each technician will sanitize their hands and wear a new pair of disposable gloves and shoe covers while supplies are available.
3. We are practicing a clean work environment by disinfecting vehicles and equipment on a regular basis.
4. We are temporarily doing away with our traditional handshake greeting to reduce contact in an effort to protect you and our employees.
5. Technicians will be directly dispatched from their homes and we are doing away with our normal office touch base to avoid group meetings over 10 people.
Thank you and stay safe! Please contact us at 936-890-4070 for any questions or to schedule.