Meet Our Team
President & CEO
Total Air is owned and operated by Chad Carter. Chad was born and raised in Montgomery County and founded Total Air in 2008 to help commercial facility managers run their HVAC facility equipment efficiently and cost effectively. As the company grew Chad recognized a need for a professional residential service provider in Willis, TX and expanded the company to include residential services to the community. Chad has extensive knowledge in chiller maintenance & repair of large commercial equipment, and is continuously training and leading Total Air technicians through his experience and knowledge. His goal is to provide prompt and reliable service to each customer the first time around. Chad is a proud U.S. Marine veteran and has serviced Montgomery County for the past 21 years in HVAC mechanical contracting, repair and maintenance.
As office manager, Robin Carter, manages all office tasks including invoicing, purchase orders, and employee support. Robin was born and raised in California and moved to Texas with Chad once he completed his tour with the Marine Corps. As a proud wife, Robin supports Chad and the Total Air goal of providing exceptional service to our customers. Robin also has a strong passion for DIY and loves spending time with her five children.
Nichole joined Total Air in October of 2014 as a commercial account manager, and moved into development of residential operations for Total Air. She graduated from The University of North Texas in 2010 with a merchandising business degree and has since then gained corporate experience in process management, quality assurance & retail operations. She is supporting Total Air with efforts in marketing, process management and development of the residential division. She believes in development of a team that acts as an adviser to the customer, and strives to provide an exceptional level of service to every customer we encounter.
Jason joined Total Air in June of 2017 and comes to us with over 25 years of commercial HVAC experience. Jason leads our service team with his expert knowledge in commercial applications. Jason provides our customers with quick turnaround proposals and assists with management of our commercial projects from start to finish. He has become a great asset to our team and we are happy to have him at Total Air Service. Jason has two sweet boys and in his spare time he likes to take them dirt bike riding on the weekends!
Commercial Projects Advisor
With over 45 years in HVAC chiller & refrigeration experience Mr. Schumann assists our team as a commercial project advisor for large construction. Willy provides our technicians with personal training and mentoring to continue to educate and develop the most professional of HVAC technicians in Montgomery County. Willy is also a U.S. Marine veteran and strongly supports Total Air Service with business development & processing with his vast amount of knowledge. Willy is now retired but still acts as an advisor to Total Air Service so we can provide the best mechanical knowledge to our customers.
HVAC Service Technician
Tom joined Total Air Service during the early formation of the company as a lead service technician. He has over 15 years of commercial HVAC experience including working with large commercial clients in the Houston metropolis. Tom brings a strong customer service skill set to Total Air with his ability to continue to service his clients based on the needs of their facility. Our customers often ask for him personally because he is committed to assisting the customer. Tom is strong in HVAC system failure diagnosis & service and is gaining extensive knowledge in chiller maintenance and repair. Tom has been a loyal employee since the beginning and is a strong member of our team.
HVAC Service Technician
Joey joined Total Air with over 15 years’ experience in both residential and commercial repair, service and replacement. Specializing in commercial applications with a broad knowledge of HVAC systems from installation to controls, Joey has become a great asset to our team. We are very happy to have him at Total Air. In his spare time Joey loves to ride his motorcycles and remodel is home, and has even gotten several of our team members interested in motorcycles.
HVAC Service Technician
Cutter joined Total Air Service in May of 2015 after graduating from Texas State Technical College with a degree in Air Conditioning & Refrigeration Technology. Following in the footsteps of his father, Chad Carter, Cutter plans to continue his training in HVAC technology for a strong technical knowledge in chiller maintenance & repair. We are happy to have him as a full-time service technician; his knowledge and training will continue to expand on the professional services we offer here at Total Air Service. Cutter is known as the class clown at Total Air because he is always cracking jokes and very fun to be around!
HVAC Residential Service Technician
Chad Chick joined our apprenticeship program in 2016 and has 2+ years of field experience gaining knowledge for service & install of air conditioning systems. In 2018 Chad attended perfect technician academy in Wimberly, TX, a training program specific to residential service, and graduated top of his class. Chad was promoted from apprentice to residential service technician in Jan 2019 and has become a great addition to our team. He is studying to earn his NATE certification and continue improving his skillset. We are very happy to have Chad apart of our team here at Total Air,
HVAC Lead Installer
Sam Castillo joined Total Air in 2019 after receiving a certificate in Heating Ventilation and Air Conditioning at Lone Star College with an EPA & TDLR. He worked with his father as an apprentice in Air Conditioning, and for the past three years has developed a strong skill set in professional installation of HVAC equipment, filtration, and duct design. He takes pride in every project and is determined to provide the best repair and install for every customer. We as a company appreciate his hard work, professionalism, honesty, and knowledge. He is a good leader and we are excited to see his growth at Total Air.
HVAC Service Technician & Business Development
HVAC Tune-Up & Service Technician
Luis joined Total Air in 2019 and is an employee that strives in any role you put him in. Luis gained his HVAC certificate from Ashworth College along with his EPA license. Luis has a strong customer service skill set and is currently an HVAC tune-up and service technician, he educates customers on their HVAC equipment and provides home comfort solutions to customers. He is a people person and loves interacting with customers in the field and on the phone. We are happy to have him with us at Total Air.